Frequently Asked Questions
What is Nutri2Go?
Nutri2Go is a startup healthy food delivery service in Nottingham. All our meals are nutritionist-planned and freshly cooked daily using fresh and natural ingredients. We packed them in compostable boxes and delivered them in bicycles.
What food do you serve?
All our meals are planned by a nutritionist-chef, to provide you with balanced and nutritious meals without compromising the taste. Our meal options includes high protein, vegetarian, vegan and gluten-free meals. All meals are freshly cooked daily, so no preservatives, low salt and sugar. Our ingredients are fresh and locally-sourced where possible.
When can I order?
Our lunch delivery window is between 12-1.30pm. Please allow at least 1 hour notice for same day delivery.
You can pre-order lunch as early as you wish, you can even pre-order for the entire week ahead. If you missed the cut-off time to order, don't worry, just drop us a line and we will try our best to serve you! Alternatively, you can also order through our delivery partners Deliveroo, UberEats, Hungry Panda and VDelivery (for vegan meals).
How do I place the order?
a) Online ordering - simply browse through our menu, click on the items that you'd like to order, confirm your shopping cart, fill in your information and then check out!
b) If you would like to place an ad-hoc order or ordering for an event, just email us at firstname.lastname@example.org and we will sort you out!
c) If you have any questions about placing an order, email to email@example.com or have a chat with us on Facebook and we will get in touch with you shortly.
When should I expect my meal to be delivered?
Nutri2Go's delivery window begins at 12.00 pm and ends at 1.30 pm. We will send you a message when our cyclist is near your location, so you can pop down to the lobby or entrance to collect your meals.
If you have placed a corporate meal or an ad-hoc group order for five or more meals, you can message us a delivery time preference within that window.
Can I customise my meals?
Yes, we will try our best to personalised your meals especially if you have any food preferences or food intolerances. Just let us know!
Do you do halal meals?
Yes, we do halal meals. If you are ordering online, you could leave us a message in the 'note' section before checkout and just simply state 'halal meals' to let us know. Or if you are ordering for a group, just let us know in the email.
Do you deliver at night and/or on weekends?
Currently we only deliver during lunch hours on weekdays, Monday to Friday. However, you can order our food on different food platforms such as Deliveroo, UberEats and Hungry Panda from 11am - 7pm.
You can also find us at the Nottingham Food Assembly in Primary studio, every Thursday 6-8pm (preorder by Tuesday midnight).
We are at various market events on weekends. Check our blog updates for more info.
Any other questions?
Do not hesitate to contact us at firstname.lastname@example.org so that we can answer any of your queries directly.